Last updated: September 2026
When you register for a session or contact us, we may collect your name, age, phone number, email address, and any information you voluntarily share regarding your concerns. We do not collect sensitive information beyond what is necessary to provide appropriate care.
Your information is used solely to schedule and conduct your sessions, communicate with you regarding your appointments, and improve our services. We never sell or rent your personal information to third parties.
All information shared during therapy sessions is protected under our Confidentiality Promise. Session notes are securely stored and accessible only to your assigned therapist and authorised administrative staff, except where disclosure is required by law to prevent serious harm.
We use reasonable administrative and technical safeguards to protect your data from unauthorised access, alteration, or disclosure. Our website is served over a secure HTTPS connection.
You may request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected].
We may update this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy, please contact us.
Healing Haven is not an emergency service. If you or someone else is in immediate danger, at imminent risk of self-harm or harm to others, or experiencing a medical emergency, please contact your local emergency service or go to the nearest emergency department immediately. Do not wait for an online appointment or website response.
Emergency / Crisis Contact Information for Bangladesh: [TO BE VERIFIED AND PROVIDED BY HEALING HAVEN BEFORE PUBLICATION]